We met John through the Havasu Sr. Center where he was doing free balance screenings. We took my mother and he was gentle but straightforward. We drove directly to his office and scheduled an appointment. We were able to get in to see John during our short visit with my parents. I felt that John was both realistic and sensitive. He spoke directly and respectfully to my mom. He was inspirational enough that one week later, with me back in Oregon, she is still doing her exercises. Thank you John!